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Care of your Acrylic spa
Do not use pool chlorine with your spa, this will damage the acrylic,
only use spa chlorine. Spa chlorine is available from your local
West Coast Spas store.
Acrylic is extremely hard and non-porous by nature. So, dirt,
soapy film, and germs can't penetrate. To clean acrylic bath and
hot tub surfaces, use a mild bathroom cleaner and wipe with a
damp sponge/cloth. Some Spa professionals recommend that you use
no chemicals when cleaning as it can alter the PH level in your
spa. A non abrasive cloth can be used on its own. For some more
tips go to the link below
West Coast Spas stock many spa cleaning products
If you need to move your spa check out our spa
Care of your Cedar Cabinet
Western Red Cedar requires a thin coat of Woodshield such as Feast
and Watsons. We use Feast and Watsons Woodshield (light Cedar)
Approximately one to two times per year apply a thin coat. Woodshield
is an oil it is not like varnish or paint and is very easy to
apply. This will stop the wood from fading and prolong the life
of the cedar. For product information call Feast and Watsons on
free call 1800 252 502.
Spray with a good surface spray once or twice per year just around
the base of the cabinet, inside and out.
Care of your spa cover
Clean your cover twice per year, clean with a mild detergent
and the dry and give it a coat of vinyl protectant such as Armour
Covers last 5 to 10 years before they need replacing. If you need
a new cover, go to our spa covers page.
Never lift your spa cover by the locking straps, this will damage
your straps and your cover.
Never stand or lie on cover, this will cause damage and can break
your spa cover.
Care of your water
The quality of your water is vital for your health and well being.
Poor water quality is dangerous and unpleasant. Regularly (at
least once per week) check the water balance and sanitiser levels
by using test strips or a test kit.
Check and clean filter regularly. A filter that is blocked and
dirty will consume more chemicals and will not keep your spa water
Some people dump about 10% of water weekly, (30% per month) and
replace this with fresh water. If spa is used frequently and has
a high bather load it may be necessary to dump more of the water.
Every 6 to 16 weeks dump all of the water. When replacing water
re balance the water and add more your sanitiser.
If water becomes dull and lifeless, clean filter, add a capful
of Shockright, Spa Shock or Ultra Shock and run filter for 2 -
4 hours. If spa water is still dull, dump some water and then
balance pH and Alkalinity, add Spa Chlorine or Bromine and alkalinity
increaser as per instructions on back of container
Q. Do west Coast Spas sell spa chemicals
A. Yes we are one of the biggest suppliers of spa chemicals in
Q. Can I use pool chlorine in my spa?
A. No, do not use pool chlorine or liquid chlorine in a spa. These
can damage your spa components and spa acrylic.
Q My chlorine levels are going very low and even disappearing
within a day, what do I do?
Chlorine is not stable in hot water, this means that it disappears
quite quickly, this is why Bromine was invented, as it continually
releases Bromine from a dispenser, some people find this type
of spa sanitizing a bit harsh and sometimes unpleasant. Nauture2
is a safe and pleasant alternative to Bromine. Nature2 used to
be used without chlorine and in some parts of the world people
still do not use chlorine with the spa, other than adding some
to the start up of the spa (this is used to break the seal on
the Nature2 stick).
Legislation came into place in 2004 (Australia) that states that
all spa pools must also use chlorine if using the Nature2 stick.
So it is now recommended that the chlorine levels be at a certain
level before entering the spa. This can be accomplished by using
a test strip and checking that the chlorine level is in the OK
Some people say that if you are also using a non chlorine type
of sanitiser such as Nature2 and Spa Shock, then it is OK to let
the Chlorine level drop a little bit below the OK region, however
in keeping with legislation we do not suggest this. It is also
common for people who use Ozone generators to allow their chlorine
levels to drop a little low, as they believe the chlorine levels
do not need to be as high if they are killing the bacteria with
an Ozone generator and Spa shock. We do not suggest this; however
it is true that ozone and spa shock do kill certain types of bacteria.
If you are using a Nature2 stick, Ozone generator and Spa Shock,
then these will all contribute to keeping your water safe and
hygienic, this is all that is being used in many parts of the
world, however in keeping with the legislation we recommend that
you also add chlorine and maintain the recommended levels.
Different types of spa chlorine are, Lithium Hypochlorite, Salt
Boost and Spa Chlorine. Note that Salt Boost does not contain
salt, it is called salt boost as it is used to increase the chlorine
levels of a salt swimming pool. Using Chlorine, Spa Shock, Nature2
and an Ozone Generator as a combination is the preferred way to
look after your spa. Bacteria can thrive in warm water and can
be hazardous to your health, some bacteria can actually survive
in chlorine; this is another reason why having a combination of
sanitisers is the better option.
Q. My spa water has gone all cloudy and smelly, what do I do
A. The quality of your water is vital for your health and well
being. Poor water quality is dangerous and unpleasant. Regularly
(at least once per week) check the water balance and sanitiser
levels by using test strips or a test kit.
A new spa will normally get dirty and cloudy quite quick, this
is because it is getting a lot of use, the new users normally
cant keep out of it and normally want all their friends and family
to try it as well. In the excitement of the moment the new users
may forget to put chemicals in or clean their filter. A spa filter
will only need to be cleaned once or twice a month, but in the
first weeks you may want to clean in once or twice a week. Check
and clean filter regularly. A filter that is blocked and dirty
will consume more chemicals and will not keep your spa water clean.
Dump about 10% of your water weekly, replace this with fresh water.
If spa is used frequently and has a high bather load it may be
necessary to dump more of the water. Every 3 to 4 months dump
all of the water. When replacing water add Spa Chlorine to Nature2
spas (as per instructions on back on container)
Check and adjust pH balance, as a pH that is too high or too low
can cause a spa to go cloudy, pH increase or decrease can be used
Check Total Alkalinity and adjust accordingly. Chemicals for increasing
or decreasing alkalinity can be purchased from your local West
Coast Spas store.
If water becomes dull and lifeless add a capful of Shockright,
Ultra Shock or Spa Shock and run filter for 2 to 4 hours If spa
water is still dull, dump some water and then balance your water
pH and Alkalynity and add some sanitiser such as Bromine or Spa
Most cloudy spas can be fixed by adding 3 tablespoons of Shock,
a table spoon of Spa chlorine and fixing the pH and alkalinity
levels then cleaning the filter and running the filter for about
2-4 hours, if this has not fixed the problem, clean the filter
again and run the filter for another 2-4 hours. If this has not
cleaned your spa it may be that some or all of your water may
need to be replaced. As an alternative to replacing your water,
there are certain chemicals that can be used that cling to these
tiny particles in you spa, this makes the particles bigger allowing
them to be trapped by your filter.
A spa that has just had a high bather load such as a spa party
should be emptied and cleaned. 4 people in your spa is equal to
300 people in your swimming pool. Remember that the hot water
in a spa opens up your pores and removes oils, soaps, deodorants,
sunscreen and dirt.
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